Casino&Friends Cookie Policy

At Casino&Friends, we use cookies and similar technologies to operate our website, keep your account secure and improve the way you experience our games and services. This Cookie Policy explains what cookies are, why we rely on them, and how you can manage or disable them when you visit our site or use the Casino&Friends casino app. We are operated by Skill On Net Ltd, registered in Malta, and licensed by the Gambling Commission of Great Britain. We take your privacy seriously, and this policy should be read alongside our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and understand how you interact with our platform. We also use similar technologies such as pixels, web beacons and local storage, which we refer to collectively as "cookies" throughout this policy. When you use Casino&Friends, we deploy cookies to make sure our site functions properly, remains secure, and provides you with a personalised gaming experience.

How We Use Cookies at Casino&Friends

We use several categories of cookies for different purposes. Below, we explain each category and why it matters to your experience with our casino.

Essential Cookies

These cookies are strictly necessary for our website to function. They enable core features such as secure Casino&Friends login, session management, and access to your account balance. Without these cookies, you would not be able to complete a Casino&Friends casino login, make a deposit, or request a withdrawal. We do not require your consent for essential cookies, as they are necessary to deliver the services you have requested.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors use our site, which pages are most popular, and whether our Casino&Friends slots and live casino sections are performing well. This data helps us identify technical issues and improve navigation. We collect this information in aggregate form, meaning it does not identify you personally, though it does help us refine our offering, including the presentation of our Casino&Friends bonus promotions and game categories.

Functionality Cookies

Functionality cookies remember your choices, such as your preferred language, currency, or display settings. If you have opted into a Casino&Friends no deposit bonus or claimed a Casino&Friends bonus code, these cookies help ensure that your preferences and eligibility status are correctly reflected when you return to our site or reopen our Casino&Friends app.

Advertising and Targeting Cookies

We, together with select advertising partners, use targeting cookies to display relevant offers and to measure the effectiveness of our marketing campaigns. These cookies may track your activity across our website and, where applicable, other sites, to help us present offers such as free spins, tournaments, or VIP Lounge rewards that are more likely to interest you. We only use these cookies with your consent, which you can withdraw at any time through your browser or our cookie preference centre.

Cookies and Our Casino&Friends App

If you access our services through our Casino&Friends casino app on iOS or Android, similar tracking technologies apply. Our app stores small amounts of data locally on your device to remember your login credentials, session data, and gameplay preferences. This allows for a smoother Casino&Friends casino login experience without requiring you to re-enter your details every time you open the app. Where local storage technologies are used instead of traditional browser cookies, we apply the same principles of transparency and consent described in this policy.

Third-Party Cookies

Some cookies on our website are placed by third parties, including payment providers, analytics services, and marketing partners. These third parties may collect information about your visits to our site and other websites to help deliver targeted advertising or to process secure payments when you make a Casino&Friends deposit or complete a Casino&Friends withdrawal. We do not control these third-party cookies directly, and we recommend reviewing the respective privacy policies of these providers for further information on how they handle your data.

Examples of Third-Party Purposes

  • We use secure payment processors to handle transactions when you deposit or withdraw funds, including PayPal, Paysafe, and card providers.
  • We rely on analytics providers to measure traffic and engagement with our Casino&Friends live casino and slot sections.
  • We work with marketing partners to track the performance of promotional campaigns, including offers related to our Casino&Friends promo code programme.
  • We use fraud prevention tools to detect suspicious account activity and protect your personal data.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to accept, reject, or delete cookies through their settings menu. Please note that if you disable essential cookies, you may not be able to complete a Casino&Friends register process, log into your account, or access certain features of our site. We provide a cookie consent banner when you first visit our website, allowing you to manage your preferences for non-essential cookies, including analytics and advertising categories.

  • You can adjust your browser settings to block or delete cookies at any time.
  • You can use our cookie preference centre to opt out of non-essential tracking.
  • You can clear your device's local storage to remove data stored by our Casino&Friends app.
  • You can contact our support team if you have questions about specific cookies used on our platform.

Cookies, Login and Registration

Cookies play an important role in helping us verify your identity and maintain a secure session once you complete your Casino&Friends casino login. When you register for an account, we place cookies that allow us to remember your session status, apply the correct currency settings, and ensure that any welcome offer, such as our free spins promotion, is properly credited to your account. We also use cookies to detect irregular play patterns, in line with our responsible gambling obligations under our UK Gambling Commission licence.

Data Retention and Security

We retain cookie data only for as long as necessary to fulfil the purposes described in this policy. Our security measures are designed to protect the information collected through cookies from unauthorised access, alteration, or disclosure. We regularly review our cookie practices to ensure they remain compliant with UK data protection law and our obligations as an operator licensed in Great Britain.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page periodically, and we will notify you of any material changes where required by law. Continued use of our website or app after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies, or if you would like more information beyond what is covered in this Casino&Friends review of our cookie practices, please contact our support team at support@casinoandfriends.com. For data protection enquiries, you can reach our Data Protection Officer at dpo@casinoandfriends.co.uk. We are committed to answering your questions promptly and transparently.