Casino&Friends Terms and Conditions

Welcome to Casino&Friends. These terms and conditions govern your use of our website and services, and by completing Casino&Friends register procedures, you confirm that you have read, understood, and agree to be bound by them. We are operated by Skill on Net Ltd, registered in Malta under Reg. No. C50024, with our office at 1/5297 Level G, Quantum House, 75 Abate Rigord Street, Ta' Xbiex 1120, Malta. We hold a licence issued by the Gambling Commission of Great Britain, account number 39326, and deposit and withdrawal processing is supplied by Skill On Net Limited, registered in the United Kingdom.

Eligibility and Account Registration

Our services are available exclusively to players located in Great Britain, and only residents of this market are permitted to use our platform. To complete a Casino&Friends casino login and play with us, you must be at least 18 years old and legally capable of entering into a binding agreement. We require accurate, complete, and up-to-date personal information during registration, and we reserve the right to verify your identity, address, and payment details at any stage of your relationship with us.

• We may request identification documents before processing any withdrawal request
• We may suspend or close accounts that provide false or misleading information
• We only permit one account per player, household, and IP address

Deposits, Currencies and Payment Methods

We accept deposits through PayPal, Paysafe, Visa, Mastercard, and Apple Pay. Your account currency defaults to GBP, but it will automatically change to EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR or RUB if your first Casino&Friends deposit is made in one of these currencies. Once set, the account currency cannot be changed, and this list of supported currencies is non-binding and subject to change at our discretion.

The minimum deposit to qualify for our welcome offer is GBP 10, while any other deposit bonus requires a minimum deposit of GBP 20 or the equivalent in your account currency. We use the same methods for withdrawals as for deposits, and where your original deposit method cannot receive funds, we require full verification of an alternative payment method registered in your name before releasing any payment.

Withdrawals and Processing Times

We do not limit the number of withdrawal transactions you may request per day, week, or month. An individual per-transaction limit is set when you register, though you may contact our support team to request a higher or lower limit. Wins of GBP 5,000 or more, along with jackpot wins, are subject to extended verification before payment. A surcharge of GBP 10 applies to Wire Transfer withdrawals below GBP 500, while transfers above this threshold, along with card and e-wallet withdrawals, are processed free of charge.

• We process withdrawals within a few hours once all required documentation has been submitted
• We reverse withdrawals that cannot be completed to the chosen method, and for which no alternative details are provided, back into your bankroll after 7 days
• Minimum Wire Transfer withdrawal is GBP 50

Casino&Friends Bonus Terms

Our welcome offer consists of 150 free spins on Big Bass Splash, credited only after your first qualifying deposit of at least GBP 10. Each spin carries a value of GBP 0.10. Any Casino&Friends bonus winnings generated from these free spins must be wagered 10 times before withdrawal, and only slot games count toward this requirement. While wagering is in progress, the maximum bet permitted is 10% of your bonus winnings (minimum GBP 0.10) or GBP 5, whichever amount is lower.

You must use your free spins and claim any related bonus before wagering your deposited funds. Holding an active Casino&Friends casino bonus does not prevent you from withdrawing your separate deposit balance; however, requesting a withdrawal while a bonus is active requires cancelling the entire bonus balance, including any accrued winnings. This cancellation is irreversible, and reinstating a bonus resets the full original wagering requirement. All first-deposit offers, including our Casino&Friends no deposit bonus promotions where applicable, are subject to an automatic eligibility review immediately after registration, and we will email you our decision.

Beyond the welcome package, we offer Daily Picks, tournaments, and VIP Lounge cashback that rises with your loyalty level. Some promotions may be delivered through mechanisms such as Prize Twister. Any Casino&Friends promo code or Casino&Friends bonus code we distribute is subject to the specific terms attached to that offer, including the minimum GBP 20 qualifying deposit for standard bonuses.

• We apply 10x wagering to casino bonuses and free-spin winnings
• Free bingo tickets carry 0x wagering and pay directly to your real balance
• We calculate wagering progress using Points to Redeem, with GBP 1 wagered accruing 0.5 points
• Non-deposit bonuses must be wagered within 24 hours and pay a maximum of GBP 100 or 2x the bonus, whichever is higher

Loyalty Programme and VIP Lounge

We reward regular players through our VIP Lounge, structured across six levels: Bronze, Silver, Gold, Platinum, Diamond, and Red Diamond, with the top two tiers available by invitation only. Points accrue based on wagered amounts across different game types, and we reassess your level on the first of each calendar month using the previous month's activity. We limit level drops to a maximum of one tier per month, and points expire if not converted within 180 days of being granted. We may raise, lower, or otherwise adjust your level at our sole discretion, particularly where irregular play patterns are identified.

Games and Providers

Our Casino&Friends slots collection, along with live casino tables, jackpots, bingo, table games, and scratch cards, totals 1,828 games sourced from providers including NetEnt, Play'n GO, Big Time Gaming, Red Tiger, and Yggdrasil, among others. Our Casino&Friends live casino experience is powered by Evolution and Extreme Live Gaming, offering blackjack, roulette, baccarat, and game shows. We make our platform accessible via desktop, mobile browser, and dedicated Casino&Friends app downloads for iOS and Android devices.

Account Access and the Casino&Friends App

You are responsible for keeping your login credentials secure and must not share them with any third party. We provide our Casino&Friends casino app free of charge for registered players who prefer gaming on mobile devices. If you experience difficulty accessing your account or completing a Casino&Friends login, our support team is available via LiveChat, email, and phone between 06:00 and 00:00 GMT to assist you.

Responsible Gambling and Account Suspension

We are committed to promoting responsible gambling and offer tools including deposit limits, time-outs, and self-exclusion. We reserve the right to suspend or terminate any account where we suspect fraud, bonus abuse, irregular play, or a breach of these terms. Where a bonus is cancelled, consumed, or expires before wagering requirements are met, we remove all associated winnings, including any pending amounts.

Changes to These Terms

We may amend these terms and conditions periodically to reflect regulatory changes, operational updates, or new features. Continued use of our services after any update constitutes your acceptance of the revised terms. For questions regarding these terms, our data protection practices, or your account, please contact us at support@casinoandfriends.com or dpo@casinoandfriends.co.uk.